FAQs
All our cylinders for single doors are stored in the top of the door frame in a white fabric bag. For double doors the cylinder and key set can be found in one of the boxes of handles supplied.
All our frames come supplied with side channels that are fitted around the outside of the frame. The side channels expand by winding out the fixing bolts which in turn push the side channels outwards allowing you to expand the frame between the two measurements.
All our doors are designed to open outwards which makes them more secure and weather-proof. If you require the door to open inwards you are required to install the frame the opposite way, this does have an effect on the security and weather-proof aspect of the door. We would recommend adding a rain drip to any inward opening doors being installed externally helping to prevent water ingress.
A blanking plate is a sheet of steel used to cover the handle fixing locations that are pre-cut into our multi-point locking door blades. These are only necessary if you don’t require a lever handle to be fitted, we offer these with or without key access.
Stock items are normally dispatched within 5 working days.
None stock custom orders including fire exits are normally dispatched within 4 to 5 weeks
Powder coated orders are normally dispatched within 5 to 6 weeks.
Orders are normally delivered within 24 to 48 hours upon being dispatched and are normally delivered between Monday and Friday between the hours of 09:00 and 17:00.
We do offer collections, this is currently not available online. You would need to contact the office on 01260 295 996 or send an email to [email protected] with your requirements so we can forward a pro forma.